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Fast Shipping from USA

FREE Returns !

FREE Shipping on all USA orders over 45$

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Returns

Return your order

How do I return?

  • To start the return process for your order, simply reply your order confirmation email or sent us an email to support at support@poli-coffee.com
  • You will get an email with the shipping label and guidelines once the return request is approved

What items are returnable?

You can return your items within 21 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging
  • Fresh roasted coffee is NOT eligible for Returns

Free gifts, fresh coffee or promotional items are NOT returnable!

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.

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