FAQ

Yes, all orders come with trackable information. Track your order

When shipping in the USA, SHIPPING IS FREE!

We offer International shipping. You can find rates at checkout.

All our products are dispatched from USA via our partnered fulfilment warehouse centers.

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Yes, all our coffee is FDA approved. 

Our decaf coffee is decaffeinated using the Swiss Water® Process. This is a clean decaffeinating method which uses 100% green coffee extract and carbon to filter the caffeine out. This method ensures only caffeine is removed to keep the original quality of the beans intact. Buy here

Yes, click here to see all coffee samples.

Each Sample Pack (Standard Grind) Includes a Total of 6 Coffee Bags (Each Coffee Bag is 2 Ounces) - A 10-12 cup pot of coffee generally uses 1.8 ounces.

What size does it come with?
The sample packs will have 2 oz each coffee.

What roast and grind does it come with?
Medium roast, standard grind.

What is included in the samples?

There are 3 sample packs to choose from:

Best Sellers Sample Pack: Espresso House, Cowboy, Breakfast, Peru, Mexico, Bali

Flavored Coffees Sample Pack: French Vanilla, Hazelnut, Cinnabun, Caramel, Mocha, Cinnamon Hazelnut

Single Origin Favorites Sample Pack: Brazil, Colombia, Costa Rica, Ethiopia, Honduras, Tanzania

All orders are roast-to-order and hand packed. Our value comes from being able to provide the freshest coffee available on the internet. The coffee is shipped the same day it is roasted on whole bean coffee, and shipped the day after roasting on ground coffee.

Because of this, the coffee orders will take 1-5 business days before our roasters are ready to ship them. Once shipped, it can take an additional 1-5 business days depending on the customer location via standard ground shipping by USPS.

That depends on what type of coffee you have. All coffee should be stored long term between 50 and 70 degrees Fahrenheit, at about 30 to 50 percent humidity. Keep them in a dry place away from water and sunlight. Roasted coffee beans should be kept in an air tight container, as well as ground coffee. You can store roasted coffees without much flavor loss for about a year unopened, or 2 years in the freezer. Coffee is still good past these dates if kept properly, but flavor fades away quickly over time. Once you open roasted beans or ground coffee you should plan to use it up within a week for the best flavor. That is why it is always best to buy small amounts instead of 5 or 10 pound packages.

Dried coffee, if stored properly, can last for months and even years.

The best way to tell if it has gone bad is to use your sense of smell. If coffee has gone bad, the pleasant aroma will be gone and with it much of the taste. Using this coffee will not harm you, but will just not have much flavor if the smell is gone. It may also lose its deep dark color and appear a lighter brown.

Coffee does degrade over time and it degrades faster depending on the surface area - which means that the whole beans will keep longer than ground coffee. The best way to store these beans is to place them in an air-tight container in the freezer. You should grind fresh only the amount you plan to use that day to avoid unnecessary exposure. Storing coffee in this way will keep out moisture and other contaminants.

The best way to store ground coffee to keep it fresh longer is by storing it in your freezer immediately after use. Storing coffee in the freezer does not freeze the coffee, so it is always ready for use without any defrosting.

Returning coffee is not allowed as it is considered as a perishable item unless there was an issue such as a damaged delivery. Any express shipping where applicable is not refunded. Express shipping is Next Day Air, 2nd Day Air, 3 Day Select and other overnight or Express Shipping services that may have been requested by you. Ground shipping is not refunded unless our shipping department was at fault and your order arrived damaged.

Damaged Product:

Time is of the essence. If you receive your order and notice the order is damaged you must contact us within 48 hours for an exchange. No exchanges or returns will be accepted after 48 hours.